Boiler repair in Stoke-on-Trent

We cover Stoke-on-Trent properly — it's home: we're based here. That means the six towns of the Potteries — Hanley, Burslem, Tunstall, Longton, Fenton and Stoke itself — plus Bentilee, Meir, Abbey Hulton, Hartshill and the newer estates out at Trentham. Between the shared houses round the Staffs University and Keele fringe and street after street of Victorian pottery-worker terraces, a lot of ST1-to-ST6 housing is rented, so we're set up for landlord work: CP12 certificates carried out by our partner gas engineer at a fixed price for all appliances, tenant-reported faults and the paper trail letting agents actually need.

The housing tells you what will break. The pottery-worker terraces — back-to-backs and two-up-two-downs across Hanley, Burslem, Longton and Fenton — carry heating extended through a century of alterations, tight airing-cupboard installs and the odd surviving back boiler, where the fault is as likely a seized valve, a sludged return or a tired old system boiler as anything inside the boiler itself. Meir, Bentilee and Abbey Hulton mix ex-council semis with private lets, plenty still on ageing heat-only boilers worth an honest repair-or-replace conversation. Trentham's newer estates are mostly combis throwing the standard pressure faults.

The deal is the same everywhere in the county: fixed diagnosis price before we set off, repairs priced with parts included and agreed before work starts, and honest scheduling — we aim to see no-heat calls the same day where we can, and if we can't, we'll tell you straight when we can get there.